The 9 Best Digital Adoption Platforms (DAPs) of 2025

Why use SafetyCulture?

SafetyCulture is a DAPSoftware-as-a-Service (SaaS) innovative solution that can help digital transformation leaders, IT managers, administrators, training and development managers, change managers, and employee onboarding teams streamline the process of digital adoption. Withworkplace training, in-app guidance, and real-time support, the platform makes it easier than ever for employees to adopt new digital tools.

Features:

• Communicate easily and quickly to provide real-time updates to employees using Heads Up to deliver in-app guidance or send targeted messages to specific groups of employees.

• Assign action items and track employees’ progress so you can ensure everyone is on the same page and that your digital transformation goals are being met.

• Monitor issues related to digital adoption and identify opportunities for further training or support to keep your employees engaged and ensure a smooth transition to new tools.

• Integrate with popular apps or with your existing Learning Management System (LMS) to create a seamless digital adoption experience for your employees.

• Improve efficiency and productivity by automating tasks, such as employee onboarding or software updates, through automated workflows.

Why use Spekit? 

Spekit is a DAP that helps revenue teams quickly learn everyday technologies without disrupting workflows. The platform promotes  self-paced learning with dynamic walkthroughs to automate user onboarding and streamline adoption. Additionally, Spekit also provides built-in analytics and dashboards for assessing technology adoption program effectiveness.

Features:

• Retention assessment tools 

• Team spaces

• Sales playbook management

Why use Pendo? 

Pendo is a product experience platform for B2B product teams. It helps teams understand customer usage, feature adoption, and user navigation. With in-app messages and walkthroughs, Pendo facilitates product discovery, feature adoption, and advocacy.

Features:

• Segment comparisons

• In-app guidance

• Software usage visibility

Why use Appcues? 

Appcues is a no-code platform for product adoption. Its features include user segmentation and text bubble walkthroughs. It’s designed for product teams managing the customer satisfaction journey, providing insight into feature usage and software experience. This data can be used to expand, upsell, cross-sell, and retain customers.

Features:

• User onboarding and targeting 

• Custom surveys

• Web and mobile app creation tools

Why use WalkMe? 

WalkMe is a platform for employee onboarding, training, product adoption, customer journey analysis, and change management. It is ideal for enterprises with numerous customers to provide visibility to them and other business leaders.

Features:

• Workflow creation and automation 

• Search and knowledge base

• In-app guidance for different work tasks and software use

Why use Whatfix? 

Whatfix is a DAP that helps organizations achieve quick adoption of their IT stacks and software investments. It does so by providing contextual in-app guidance, product-led user onboarding, and self-help user support.

Features:

• Multi-language support

• Internal and external surveys 

• Remote training and onboarding

Why use Userlane? 

Userlane is perfect for companies who are new to DAPs. It helps them boost the adoption and usage of their software applications by providing in-app guidance that’s relevant, interactive content, and personalized user journeys.

Features:

• Self-guided learning

• Document management

• Change management tools

Why use UserGuiding? 

UserGuiding is a versatile user onboarding solution that can also serve as a digital adoption platform, making it an excellent choice for organizations seeking to enhance the adoption and usage of their software applications. It proves to be a valuable option for non-technical users or SaaS companies lacking training or enablement resources.

Features:

• Announcement modals 

• Google Analytics integration

• In-app resource center

Why use Apty? 

Apty is designed for enterprise companies seeking to drive business strategy and foster scalable adoption. Notably, the platform excels in implementing surveys, segmenting users, and providing support for multiple languages. Its dynamic guidance tools empower users by offering step-by-step instructions, error resolution, and ensuring compliance with your business requirements.

Features:

• Prescriptive workflows 

• Software usage statistics 

• AI on-screen guidance