SafetyCulture
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Workplace operations platform

Raise the standard and excel, everywhere

Gain real-time visibility across your sites, manage quality and safety, and equip your teams to consistently deliver great guest experiences.

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The heat is on in hospitality

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Inconsistency

Inconsistent guest experiences often result from paper-based processes, poor visibility across sites, clunky tools, and a lack of aggregated data to drive quality improvements.

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Workforce readiness

High turnover, rising wage pressure, and the challenge of training staff across multiple processes make it difficult to retain skilled workers and maintain consistency.

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Profitability

Escalating ingredient, insurance, and energy costs—paired with regulatory risk—make it difficult to sustain high standards without compromising profitability.

Why hospitality leaders choose SafetyCulture

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Deliver consistent guest experiences

    Proactive issue reporting and resolution Capture incidents, determine root causes, and assign corrective actions for swift, collaborative response.
    Digitize any process, procedure or policy Use digital templates, scheduled checks, and automated workflows to ensure brand and service standards are met at every location.
    Real-time visibility and insights Track live performance, safety, and quality data to spot issues early and drive consistent guest experiences across all locations.
    Keep food fresh and safe Automate critical control point monitoring with sensors to track temperature or air quality in real time, minimizing stock loss and customer service impact.

Keep employees engaged and empowered

    Create training in minutes, not months Build courses faster with AI—translate into 100+ languages and turn written content into natural audio in seconds.
    Turn documents into instant answers Frontline teams ask in their language and get instant, accurate answers from SOPs, menus, or safety docs—no digging required.
    Identify and complete tasks as a team Assign and track tasks with photo evidence, enable easy issue reporting, gather real-time feedback, and share engaging video updates to keep teams informed and involved.
    Frictionless onboarding and access Streamline onboarding, control access by role and location, and enable fast, secure platform access with single sign-on (SSO).
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Drive efficiency from site to site

    Cut delays and reduce manual work Automate approvals and calculations to avoid bottlenecks, eliminate rework, and trigger alerts—saving time and keeping operations moving.
    Minimize downtime and maintenance costs Use digital tags, GPS, and preventative maintenance to track assets like freezers or first aid kits, or fire extinguishers, keeping them running longer and reducing expenses.
    Unlock faster, smarter decision-making Build custom dashboards using 30+ templates and no-code tools, combine data from any system or spreadsheet to uncover cost-saving insights.
    Reduce compliance risk and admin overhead Digitize OSHA 300, 300A, and 301 reporting to stay compliant, track safety incidents across sites, and cut down on manual paperwork.

Hear from our hospitality customers

“Our operators are the heartbeat of what we do. They’re meeting different demands, and their needs vary, but there is one consistent theme. They’re time-starved. We can give them the gift of time through SafetyCulture.”

Allison Pietrucha

Director of Retail Implementation, Sodexo

Learn more
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Backed by hundreds of customer reviews on G2

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Drive improvement across your organization

Streamline operations

    Safety audits and briefings
    Inbound and outbound delivery inspections
    Issue and action management
    Temperature sensor monitoring

Maintain high standards

    Inspections and audits
    Brand standard checks
    Food and beverage
    Secret shopper
    Housekeeping checks
    Bathroom cleaning checks

Prevent incidents

    Incident/near miss reporting and notification
    Risk assessments
    Safe lifting training
    Manual handling training
    Property damage reporting
    Fire extinguisher checks
safetyculture platform for different industries

Boost workforce productivity today

    Conduct inspections
    Complete training
    Manage assets
    Report issues
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Additional resources

Essential guide to Hospitality safety and standard

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Hotel Housekeeping Checklist

Streamline your housekeeping operations to make your hotel pristine for premium guest experience and satisfaction using hotel housekeeping checklists.

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Food Safety Checklist

Mobile and paperless food hygiene inspection checklists to ensure staff follows food safety and hygiene practices.

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Hotel Quality Assurance Checklist

This comprehensive Hotel Checklist converted using SafetyCulture can be used to inspect the hotel staff and facilities.

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Restaurant Audit Inspection Checklist

Identify restaurant non-compliance with organizational and regulatory standards and resolve them ASAP.

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Hotel Security Checklist

Powerful inspection tool to proactively identify and address threats to hotel security.

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Housekeeping SOP Checklist

Ensure staff follow best practices to promote high guest satisfaction.

View this checklist

See how SafetyCulture can help your hospitality business

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Frequently Asked Questions